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Insurance Investigator at the Social Insurance Agency

Försäkringskassan

Västra Götalands län, Göteborg

Previous experience is desired

20 days left
to apply for the job

Insurance Investigator at the Social Insurance Agency

Every year, the Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor each year. These are all taxpayers' money that we manage. It is a significant responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

The main task of the control operations is to investigate suspected benefit fraud. The investigations range from relatively uncomplicated cases to organized and systematic crime. The tasks include both administrative tasks, qualified investigations, and negative decisions.

Investigations, Analysis, and Teamwork

As an insurance investigator, you have an important mission to help citizens ensure that the right person receives the right compensation at the right time. You provide conditions to have an overview and feel secure in all contacts with the Social Insurance Agency. Contact occurs via phone and in writing. In your work, you conduct qualified investigations and then make decisions. Each individual has a unique situation that needs to be addressed based on their specific needs. As an insurance investigator, you handle confidential information, which places high demands on proper handling. Therefore, it is essential that you, who will work with us, have a high security awareness.

When you work with control, you meet people who may have received compensation from the Social Insurance Agency on incorrect grounds, either knowingly or unknowingly. You conduct checks that contribute to ensuring that the correct compensation is paid out. The work involves both qualified and complex investigations as well as simpler investigations and insurance administration, providing varied tasks. Your work includes investigating and making decisions on several different benefits, which places high demands on you as an employee to find the correct legal provisions and benefit regulations. In cases where compensation has been incorrectly paid out, you must also decide whether a police report should be made. You will sometimes have personal meetings, including home and workplace visits. You collaborate with various authorities, including the Police Authority, the Tax Agency, the Health and Social Care Inspectorate, municipalities, and the Enforcement Authority.

This is a job for you who want to take responsibility.

We are looking for someone who

  • has a university degree or equivalent experience and qualifications
  • is stable and trustworthy
  • acts on their own initiative and takes responsibility for results with high quality
  • has a systematic and meticulous working method
  • can understand and analyze complex issues
  • has good communication skills
  • collaborates effectively with others to achieve common goals
  • is computer literate.

It is an advantage if you

  • have worked with qualified investigations and made decisions that affect individuals, preferably in a government agency
  • have good knowledge of how to professionally meet people in various life situations
  • have experience with one or more types of benefits at the Social Insurance Agency
  • have experience in driving investigations, defining them, and making decisions
  • have experience performing in a results- and goal-oriented environment
  • have experience collaborating with other actors focused on control or crime prevention
  • have experience in investigations within control and supervision activities
  • have experience with qualified side assignments.

We place great importance on your personal qualities.

Other

Several positions, permanent, full-time, with start date according to agreement. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. For this position, Swedish citizenship is required. There is an opportunity for remote work if the job allows it. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Gothenburg.

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact Persons

Manager: Catharina Grehorn (for questions about the position, returning to work on January 5).
HR Specialist: Maria Lindberg, [email protected] (mailto:[email protected]), 010-113 97 43 or Frida Skogsborn, [email protected] (mailto:[email protected]), 010-112 24 18 (for questions about the recruitment process. Frida is in service from January 7 and Maria from January 12).
ST: Erik Svensson, 010-118 44 73 or Annica Borg 010-117 61 32, Saco-S: Narcisa Karahmetovic, 010-111 98 49, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by January 13, 2026. Please upload your diplomas, grades, and certificates with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance with submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal security, and good service.

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